Course outline

Hanged if you do – hanged if you don’t

One of the biggest headaches for health and social care workers is how to make sense of their duty of care. On the one hand we’re told that we must take steps to ensure safety and on the other hand we need to respect people’s rights to make their own decisions, even if they’re risky. This can be a delicate balance to strike and the dilemmas in practice are familiar to all care workers and managers.

Unfortunately this results in increased stress, burnout, sickness and staff turnover. It leads to an expensive drop in morale where even the strongest workers become disillusioned as they cover for absent colleagues or wait while their managers go through the costly and time-consuming business of recruitment. From first advertisement and interview to CRB checks and the eventual appointment of new workers takes time.

And yet it doesn’t have to be this way. It’s true that the law can be complicated and expensive. Highly trained barristers can take many months getting to the bottom of fine points of legislation but care workers aren’t expected to have that level of understanding. We’re expected to understand the basic principles of care law, to know what to do if we’re unsure and to act reasonably. We don’t even need to get it right every time. We only need to have been reasonable.

This one or two day course is designed for those workers who are far too busy delivering care to spend their time reading through long reports of legal precedent. It covers the basic points we all need to be safe ‘at the coal face’ of care delivery in a practical, work based way that is both engaging and understandable.

Delivered in plain English by an experienced nurse and trainer, the basic message of ‘Hanged if you do & hanged if you don’t’ is ‘calm down’. This is nowhere near so complicated as many care workers fear. By taking the mystery and complicated jargon out of the equation we guide workers step by step from basic principles to a solid understanding of duty of care. Real life stories and clear examples are used throughout to make the training both absorbing and easy to apply in practice. This course not only helps workers to relax, it cuts sickness, burnout and recruitment costs as well.

The course covers:

• The duty of care myth
• What are rights?
• The right to be protected
• Balancing rights and responsibilities
• We’re not expected to save the world
• Common law and necessity
• Being reasonable
• Team working
• Safeguarding
• Mental capacity and the right to decide
• Risks and responsibilities
• Acting in best interests
• Being reasonable
• Documentation
• Not being hanged

Contact The Care Guy on 07872 102626 for more information or fill in the contact form here

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Contact The Care Guy on 07872 102626 or Email info@thecareguy.com for further details.

Alternatively use the contact form here

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